2019 Annual Report Intellectual Property Office

IV. e–ENVIRONMENT AND PUBLIC SERVICES To build high-quality intellectual property infrastructure, TIPO continues to diversify its e-services. In 2019, TIPO revamped the Industrial Patent Knowledge Platform System, enabled downloads of patent open data dating before 2013, and strengthened a host of other services of e-filing system. TIPO also improved the patent and trademark online examination system and introduced utility model patent online examination to increase examination efficiency. TIPO adopted law firms' suggest to improve its e-filing services. The improvements include upgrading software-delivery app, strengthening networking security, and enabling foreign- language and simplified Chinese sequence listings to be attached in PDF/Text formats, as well as strengthening auxiliary and inspection functions. Percentages of patent and trademark e-filing hit a record-high of 79.7% and 78.2%. In 2019, the number of e-receipts grew to 204,000, and the percentages of use of e-receipts in patent and trademark were 77.1% and 75.9%. E-receipts usage is easy for users to inquire and download online. Unlike paper receipts, e-receipts do not require time for delivery. e-Services 01 Public Services e-Filing e-Receipt Usage of e-Receipts Percentage of Patent and Trademark e-filing Note: 1. Statistics is based on new applications. 2. The percentage is derived from using the number of applications filed in paper and electronically as the denominators and that of e-filings as the numerators. TIPONet Portal https://tiponet.tipo.gov.tw/ 77.5% 78.2% 74.0% 79.7% 74.2% 61.6% 66.4% 50.0% 58.9% 34.6% Trademark Applications Patent Applications 2015 2016 2017 2018 2019 Year 83,571 180,206 203,904 2017 2018 2019 Year IV. e–ENVIRONMENT AND PUBLIC SERVICES 2019 TIPOANNUAL REPORT 51