Page 75 - 2018 Annual Report Taiwan Intellectual Property Office

Localization Services
IPR Courses
To cultivate IPR awareness in local areas, TIPO’s branch offices conducted weekly courses on patent and trademark application practices, copyright basics, and online resources from TIPO’s IP SME Corner webpage. A total of 22 courses were conducted in 2018.
Collecting Public Feedback to Improve Service Quality
TIPO’s branch offices conducted a service quality survey and collected feedback from those who visited the offices. They also gathered extensive feedback from patent applicants and agents who came for remote video interviews with patent examiners. The responses and improvements were submitted afterwards to further improve service quality.
TIPO’s SME Support Services
TIPO ANNUAL REPORT
Types
IP Courses
Customized courses on patent filing, portfolio, and litigation
Patent and trademark search courses
e-Fling
e-Delivery
e-Receipt
Patent and trademark examination history inquiry service
Reduction and exemption of patent fees
Reduction and exemption of annuities
Patent and non-patent databases
New trademark search system
IP SME Corner webpage
IPR Protection in Southeast and Southern Asian Countries webpage
Education and Dissemination for Patent Commercialization website
Cross-Strait IP protection webpage
Call center for e-filing and patent affairs
Information center for patent and trademark (3rd floor) Branch offices
Services
.
e-Services
Inquiry system for patent and trademark e-certificates and rights status using QR Code
Fees
Guidance resources
Consultation services
Service counter for voluntary consultation by patent and trademark agents (3rd floor)
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V IPR CREATION AND USE